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City Hall is closed in observance of Presidents' Day and will reopen on Tuesday, February 21st at 8 a.m. For emergencies, please call 9-1-1 or the Police Department at 310-378-4211

FAQ's

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What should I do if I see a crime or something suspicious?

Contact the Police Department at (310)378-4211.  If the incident is a life threatening emergency, dial 9-1-1.

Where is my 9-1-1 call received when I am in Palos Verdes Estates?

From a landline, your call is received at the Palos Verdes Estates Police Department and when calling from a cell phone, depending on your location and cell provider, your call may be received by the Palos Estates Police Department, Lomita Sheriff's Department, or even Redondo Beach Police Department.  However, the call can be transferred to the appropriate agency once received.  We do recommend that PVE residents program the PVEPD main number into their cell phone favorites/speed dial keys to avoid the risk of any delays due to routing issues.

When should I dial 9-1-1?

9-1-1 should be dialed when there is a life threatening emergency occurring that requires the help of the police department and/or fire department.

What should I do if my electricity goes out?

Contact Southern California Edison at 800) 655-4555 to report the outage or to receive updated information on reported outages.

What should I do if I accidentally activate my burglar alarm?

Contact your alarm company and have your password available and advise them of the activation so the police and or fire departments are not dispatched to the residence.

What is the fee for accidental alarm activations?

The first activation for the calendar year is free but the second activation is billed $50.00.  Any further subsequent activations are billed $50.00 for the calendar year.  If an accidental robbery alarm activation occurs, the resident is billed $100.00 for the first police response and all others for that calendar year.

If I need a letter stating that I have no criminal history, what do I do?

Residents of Palos Verdes Estates should contact dispatch at (310)378-4211 for a Clearance letter request with their name, drivers license number, phone number, and how long they have lived in the City.  The fee for this service is $10.00 and it should usually be completed within 48 hours.

The California Department of Justice (DOJ) will provide a statewide criminal clearance if you are an immigration applicant and you have been directed to obtain California or local clearances by the United States Immigration and Naturalization Service, by a United States consulate or embassy, or by a foreign government for emigration from the United States.  Processing time is approximately three to four weeks.  For recorded DOJ clearance letter information, call (916)227-3822.

You may also request a clearance letter for the purposes of immigration, emigration and visas from the Federal Bureau of Investigation (FBI).  The FBI furnishes national clearances directly to the embassy or consulate that is processing the applicant.  For further information regarding an FBI clearance letter, please call the FBI at (304)625-3878.

How can I get a copy of my criminal record?

If you have been arrested in multiple jurisdictions, it is recommended that you request your criminal history records from the California Department of Justice (DOJ) instead of requesting arrest summaries from multiple localities.  For recorded information, call (916)227-3822.

You may also request a criminal history record for the purposes of immigration, emigration, and visas from the Federal Bureau of Investigation (FBI).  The FBI furnishes national criminal history records directly to the embassy or consulate that is processing applicants.  For further information regarding FBI's criminal history records, call (304)625-2222.

How do I obtain a copy of a police report?

Copies of reports may be obtained at the Police Department for a fee of $2.50, check, money order, or exact cash.  You will also be requested to complete an Application for Release of Information to obtain the copy. 

You can only receive a copy of a crime report if you are an authorized person such as the victim, the victim's representative, or as provided in Section 6254 of the Government Gode.

Traffic collision reports can be released to authorized person such as the victim, the victim's representative, or as provided in Section 20012 of the California Vehicle Code.

Arrest reports may be obtained by the arrestee or by a parent or guardian if the subject is under the age of 18.

How can I contest a traffic citation?

A person who receives a traffic citation may contest it by going to the court he/she is cited to (listed on the citation) and posting bail (paying the amount of the citation).  After the person has posted bail, the court clerk will assign a court date.  On the specified date, the person will be able to plead his/her case before a judge and question the officer.  If the judge rules in the person's favor, the bail they posted will be refunded.  Additional information can be obtained by calling the Los Angeles Superior Court Traffic Information and Payment Center at (213)742-1884 or by logging onto www.lasuperiorcourt.org.

I lost my traffic citation - What do I do?

If you lost your traffic citation, you need to contact the courts for the information to resolve your ticket.  You can obain court information by logging onto www.lasuperiorcourt.org.

I have a question regarding my traffic citation - Who do I ask?

If you have any questions regarding your traffic citation, you need to contact the Los Angeles Superior Courts, (www.lasuperiorcourt.org).  The Palos Verdes Estates Police Department is not authorized to supply information regarding the dispostion or future outcome of any citation.

Can I have a fix-it violation signed off at the Palos Verdes Estates Police Department?

Yes, once the violation is corrected, park the involved vehicle in the yellow zone in front of the Police Department and present your citation at the front window.  An officer will inspect your vehicle and verify the required correction(s) have been made and sign off on the citation.  This incurs a fee of $5.00 per corrected violation.  A parking citation then requires that you pay the modified amount.  A moving citation will require you to show proof of correction at the specified court on the citation and pay a modified court fee.

How do I contest a parking citation?

You must complete a Request for Administrative Review within 21 days that the citation was issued.  Upon submission, you will have a response mailed to you within 14 days.    If you are dissatified with the outcome of your review, you should then complete and submit a Requests for Administrative Hearing with the bail amount of the citation to the Police Department.  You will be contacted with the date and time of your hearing.

What form of payment is accepted for parking citations?

The Police Department will accept personal checks or money orders.  Cash and credit card payments should be paid directly to City Hall or online at https://www.dspayments.com/PalosVerdes.

What if I have been cited for a time zone because I failed to hang my handicap placard?

Bring your placard along with your citation to the Police Department to have the citation signed off for a fee of $20.00 after verification.

How can I get my car out of impound?

If a person's vehicle is impounded under a 30-day hold, they must wait until the 30-day period is over prior to requesting a release.  After the 30-day period has passed, the registed owner must go the Palos Verdes Estates Police Department to obtain a release for the vehicle (releases are only given to the registered owner(s).  If the registered owner does not have a valid California Drivers's license, he/she must bring along a person who possesses one.

How do I contest my vehicle being towed for 30 days?

Obtain and a complete a Request for Post Storage Hearing and submit to the Police Department.  The registered owner remains responsible for all towing fees.

Bring your placard and your citation to the Police Department to have the citation signed off for a fee of $20.00 after verification.

How can I find out if my vehicle has been towed?

A person may call the Palos Verdes Estates Police Department  at (310)378-4211 and give the vehicle license plate number to the desk officer. The desk officer will run the status of the vehicle and inform the person whether or not their vehicle has been impounded.

How can I report an abandoned vehicle?

A person may call the Palos Verdes Estates Police Department at (310)378-4211 to report an abandoned vehicle.  Please provide the location of the vehicle and a vehicle description.  An officer will be dispatched and will mark the vehicle.  The officer will return after a 72-hour period.  If the vehicle has not been moved, the officer will impound the vehicle.

Where can I be fingerprinted?

Various livescan locations are available at http://ag.ca.gov/fingerprints/publications/contact.htm

What should I do if I am having a problem with wild animals?

Contact an exterminator for animals like opossums, raccoons, and squirrels.  Contact Captain Tony Best at (310) 378-4211 for coyote sightings in The City.  You may also contact the Police Dispatch for snake calls.

Who should I contact for problems with bees?

Vector Control at (800)825 3400.

If I need a letter stating that I have no criminal history, what do I do?

Residents of Palos Verdes Estates should contact dispatch at (310)378-4211 for a Clearance letter request with their name, drivers license number, phone number, and how long they have lived in the City.  The fee for this service is $10.00 and it should usually be completed within 48 hours.

How can I notify the Police Department when I am on vacation?

Complete a Vacation Form and submit to the Police Department either via fax (310)375-5076 or at the front counter.

What are the requirements for employment for a Police Officer with the Palos Verdes Estates Police Department?

Police Officer Job Description

What are the Property room hours of operation?

Monday - Thursday by appointment, (310)378-4211

How do I retrieve my property from the Police Department?

You may call us at (310)378-4211 during normal business hours.   Please provide us with you name, a case number, a serial number or other descriptive information so we can more effectively check your property.

I turned in found property, when can I claim it?

Any item turned into the Police Department as found property must be kept for 90 days to see if the owner can be located.  If the item has not been claimed, it can be released to the finder under certain circumstances.

How can I get my property that was taken for safekeeping?

You must bring proof of identification to the Palos Verdes Estates Police Department to have your items released by appointment only.

How do I get property that was evidence from a court case?

The detective handling your case or the court must release all evidence.  You may contact the Property Officer to find out if the evidence is clear for release at (310)378-4211.

If I'm unable to pick up my property, can I send someone to pick it up?

You will need to send a notarized letter of authorization to have someone else pick up your property.  The authorized letter must have the name of the person picking up the property.  The person picking up your property must bring a current picture I.D.  If you are incarcerated, the person picking up your property must have an authorization for release form from that facility.  The form must include the owner's signature along with the person authorized to pick up the property.

What happens to unclaimed property?

Property that has no value or is contraband is destroyed.  Property that has value is sold at public auction.  Citizens can view and/or bid on these items via the internet at Ken Porter Auctions.  Most law enforcement agencies have started using this company.

If a crime victim locates their property on "Property Room.com", they should contact the website to advise them of the stolen property and then they need to contact the detective handling their case, and show a report that lists that item(s) as being stolen.  They can then have the item returned to them.  The website also has a service for victims to register the serial numbers of items lost/stolen, and in the event they are turned over to "Property Room.com", they will return it.

Is the process for retrieving firearms different from other types of property?

Before any firearm can be released, you must contact the Property Room at (310)378-4211 so a Department of Justice record can be completed.  This is mandatory and ensures that you are eligible to own the firearm.  This process takes approximately 48 hours.

 

 

 

 

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  • Is the process for retrieving firearms different from other types of property?

  • What happens to unclaimed property?

  • If I am unable to pick up my property, can I send someone to pick it up for me?

  • How do I retrieve property that was evidence from a court case?

  • How can I get my property that was taken for safekeeping?

  • How can I claim found property that I turned into the Police Department?

  • How do I retrieve my property from the Police Department?

  • What are the requirement for employment for a Police Officer with the Palos Verdes Estates Police Department?

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  • Who should I contact for problems with bees?

  • What should I do if I am having a problem with wild animals?

  • Where can I be fingerprinted?

  • How can I report an abandoned vehicle?

  • How can I find out whether my vehicle has been towed?

  • How do I contest my vehicle being towed for 30 days?

  • What form of payment is accepted for parking citations?

  • How can I get my vehicle out of impound?

  • What if I received a parking citation for failure to hang my handicap placard?

  • How do I contest a parking citation?

  • Can I have a fix-it violation signed off at the Palos Verdes Estates Police Department?

  • How do I obtain information regarding my traffic citation?

  • What do I do if I lost my traffic citation?

  • How can I contest a traffic citation?

  • Where can I get current traffic information?

  • How do I obtain a copy of a police report?

  • How can I get a copy of my criminal history?

  • How do I obtain a letter stating I have no criminal history?

  • What is the fee for accidental alarm activations?

  • What should I do if I accidentally activate my burglar alarm?

  • What should I do if my electricity goes out?

  • When should I dial 9-1-1?

  • Where is my 9-1-1 call received when I am in Palos Verdes Estates?

  • What should I do if I see a crime or something suspicious?

  • How do I apply for a job?